OUR DESIGN POLICY
To begin your customized Tunnel Vision team apparel order there will be an initial $45 one time design fee. After the fee is paid in full, our team of designers will provide you mock drafts of your requested order. Upon your approval of the artwork we will then proceed with processing your order.
TEAM APPAREL SERVICE: TERMS AND CONDITIONS
At Tunnel Vision we are dedicated to bring you exceptional quality products and services. We will work to assure maximum satisfaction, however Tunnel Vision does not accept returns or refunds on any merchandise with a logo, items that are decorated, customize projects or personalized goods. If there are errors on the product and it is proved that it was due to our lack of professionalism than we will offer you to replace the products however you will be responsible to pay for return shipment and re-shipment of them. Upon request, we offer samples of the projected product before production.
*Sky Net Courier
DHL, Fedex and Sky net Courier worldwide are our primary carriers.
Please be aware that DHL and Fedex Priority mail may take up to 4 to 5 days to arrive and DHL Parcel Post can take 1 week to arrive within USA or Canada.
In addition to above shipping options we might also use different courier services which seem best for the location of delivery.
What Information Do We Collect? | How Do We Use It?
When you order, we need to know your name, e-mail address, phone number, mailing address. This allows us to process and fulfill your orders and to notify you of your order status and also to follow up on your inquiries.
We also monitor site usage and customer traffic patterns to help us develop the design and layout of the site.
We may also use the information we collect to occasionally notify you about important changes to the website, new Tunnel Vision products or services and special offers we think you'll find valuable. If you would rather not receive this information, please notify us. Make sure to notify us for each account or e-mail address you have provided us.